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About
Born in Yellowknife, Northwest Territories, we are all about health and wellness when it comes to skincare. The products that we apply to our skin daily, and often times multiple times a day should not contain harmful or filler substances. The goal of Nova skincare is to provide a solution for people who live in dramatic weather condition, especially arid and brutally cold regions of North America. Nova Skincare provides quality handmade products with tried and tested ingredients that are hypoallergenic. Skincare at Nova Skincare is an extension of everyday health measures, improve the health of your skin and look good while doing it.
Read below for details on Nova Skincare policies
Refunds and Returns
We’re sorry you’re thinking about returning your product. We’re happy to provide a full refund for any unused products returned within 30 days of delivery. We ask you to simply cover the cost of shipping (and customs and duty fees for U.S. residents). To start your return, get in touch with us and please include your order number. Contact.
Shipping Policy
While most orders will be fulfilled within 48-72 hours, please allow up to 5 days for them to be fulfilled. You will receive a shipping confirmation when your order has been processed and is on the way. If you need to make changes to your shipping address please send a request as soon as possible. Contact us. Changes are not possible after the order has been shipped.
The fine Print
While we aim to be inclusive of all skin types including sensitive skin, please discontinue use if irritation occurs. Do not use products if you are allergic to any of the ingredients. While all ingredients are considered food safe, please do not ingest any products. For external use only.
